At Kraken, we take pride in building long-lasting partnerships by developing high-quality, secure, and scalable digital solutions. Although we are a boutique IT company, our ambitions are anything but small: we support our clients by becoming a trusted technology partner, committed to their success over the long term.

We currently work closely with Cense Data and contribute to the development of LicenseSpring, a secure and reliable software licensing platform. Our tight collaboration with clients, academic institutions, and technology partners keeps us at the forefront of innovation and enables us to deliver tailored and effective solutions across industries.

To support our mission, Kraken has established an Integrated Quality and Information Security Management System (IMS), fully aligned with the requirements of ISO 9001:2015 and ISO/IEC 27001:2022. This system is central to how we operate, ensuring that both the quality of our services and the security of information assets are systematically protected, managed, and improved.

Our Commitment to Quality and Security

Kraken is committed to the continuous improvement of our services, our processes, and our ability to meet and exceed client expectations. We embed security and quality into all stages of our operations – from planning and development to delivery and support.

The core principles of our IMS include:

• Confidentiality, integrity, and availability of information, both internal and client-related, ensuring trust and resilience in everything we do
• A risk-based approach to identify, assess, and mitigate risks related to both service quality and information security
• Compliance with all relevant legal, regulatory, and contractual obligations
• Process excellence and client focus, through continuous monitoring and improvement of our internal operations
• Alignment with strategic goals, ensuring that quality and security are not separate functions, but part of how we create value
• Clear, measurable objectives, regularly reviewed to adapt to changing business needs, technologies, and threats.

Culture and Responsibility

Our team plays a critical role in achieving our quality and security goals. We foster a culture of responsibility, awareness, and professionalism. All Kraken employees and collaborators are expected to uphold the principles outlined in this policy and to contribute actively to the effectiveness of the IMS.

Our Pledge

We pledge to protect our clients' interests with the same care as our own – to deliver high-quality services while safeguarding information assets with diligence and foresight. This policy reflects our dedication to building secure, trustworthy, and long-term relationships with our clients, partners, and employees.